Frequently Asked Questions

We clean homes and small businesses across South Denver and the Castle Rock corridor — including Castle Rock, Parker, Highlands Ranch, Lone Tree, Centennial, Littleton, Englewood, Greenwood Village, Aurora, Denver, and many surrounding communities. Not sure if you're in our coverage area? Just call (720) 303-5383 and we'll let you know.

Yes. Snow Maids is bonded and insured, and every cleaner is background-checked and trained before they ever step into your home. Your home and your peace of mind are protected on every visit.

Not at all. Many of our recurring clients give us secure access so we can clean while they're at work or running errands — you simply come home to a spotless house. If you'd rather be there, that's perfectly fine too. Whatever makes you most comfortable.

We do. Our team arrives with all the supplies and equipment needed for a thorough clean, including eco-friendly products that are safe for kids and pets. If you'd prefer we use specific products you have on hand, just let us know.

Yes. We use eco-friendly, family-safe products by default and take care around pets and little ones. If anyone in your home has sensitivities or allergies, tell us and we'll adjust the products we use.

Interested in recurring service? Book your free onsite consultation — we'll walk your home and build the right plan together. For a one-time or vacant move-out cleaning, send us your name, phone, and email (or call (720) 303-5383) and the office will call to schedule your cleaning over the phone. Booking a consultation takes seconds.

Our recurring options are weekly, bi-weekly, and monthly. Busy households with kids or pets often choose weekly or bi-weekly service, while others prefer a monthly refresh. We'll recommend a cadence during your free consultation, and you can adjust it any time.

Absolutely. Our Top to Bottom Deluxe Cleaning is the deep clean for occupied homes — spring cleaning, special occasions, or hitting reset — and our Vacant Deep Cleaning covers move-in/move-out turnovers. Call the office and we'll schedule your one-time clean over the phone.

Life happens. Just give us a call or send a message as early as you can and we'll find a new time that works. Please note: cancellations or reschedules with less than 24 hours notice are subject to a cancellation fee.

A standard clean covers your kitchen, bathrooms, bedrooms, and living spaces: dusting, wiping surfaces, cleaning and disinfecting kitchens and baths, vacuuming, mopping, emptying trash, and a final walkthrough. You can always add focus areas or detail work for your home.

A regular clean maintains an already-tidy home. Our Top to Bottom Deluxe Cleaning — our deep clean for occupied homes and spring cleanings — goes further: baseboards, blinds, inside appliances, detailed scrubbing of buildup, and the spots that get skipped day to day. We often recommend starting with a Deluxe, then maintaining with weekly, bi-weekly, or monthly service.

Yes — our Vacant Deep Cleaning is one of our specialties. It's a detailed turnover clean for empty homes that helps renters get their deposit back and buyers move into a truly fresh home, including inside cabinets, drawers, and appliances.

We do. After a build or remodel, we remove drywall dust, debris, and jobsite grime so your new or renovated space is photo-ready and safe to enjoy from day one.

Yes. We provide light commercial cleaning for small businesses — offices, studios, and small retail spaces — scheduled around your business hours so your team and customers always walk into a clean, welcoming space.

Every clean is backed by our 100% satisfaction guarantee. If something isn't right, let us know within 24 hours and we'll make it right. Your happiness is the whole point.

Every Snow Maids cleaner is vetted, background-checked, and trained to the same detailed standard. While we can't guarantee the same crew on every visit, whoever arrives will know your home's cleaning plan and preferences.

We keep it simple and flexible. We accept major cards, check, cash, and digital payment — your cleaner or our office can walk you through the easiest option for your schedule.